Connected Service Vehicle
Apptricity is proud to introduce the Connected Vehicle, the all-in-one Field Service solution. This field service management solution combines the power of the I-Connect hardware series, latest in IoT sensor tracking technology, and the power of Apptricity’s Asset, Inventory, and Work Order management solutions. This combination of software and hardware gives you unprecedented visibility into the location and condition of your fleet, work orders scheduled for the day, and assets and inventory in each vehicle.
Apptricity’s I-Connect controllers are hardware units designed with ultimate connectivity in mind. Utilizing IoT sensor technology gives you total visibility into the location of your vehicle, along with the assets and inventory located inside them. Each I-Connect unit has antennas attached to scan for RFID, BLE, or any other sensor tracking technology you use. Pairing a sensor tracking tag with the individual items in your fleet and associating the tag with an item tracked in Apptricity Asset or Inventory Management, you will always know what tools and materials are in each vehicle. Each I-Connect controller communicates this information back to the cloud via LTE or Wi-Fi communication. Additionally, GPS integration allows the I-Connect to transmit vehicle location in real-time.
Apptricity’s Work Order solution represents the second piece of the Connected Vehicle. Centralize all your maintenance tasks and assign them to technicians in the field. This web and mobile solution allows users to create work orders on the web, which can then be assigned to technicians in the field. The mobile application, allows technicians to view their work load for the day, receive turn-by-turn directions to the next job, and be aware of all assets and inventory located within their vehicle. As technicians complete their work orders, time logged, and inventory used to complete the job, are sent to the web for reporting and reconciliation.
Vehicle visibility is the third piece of the Connected Vehicle solution. The ODB port on your vehicle can be connected to the I-Connect controller to deliver vehicle diagnostic information and generate service requests in the Work Order module. When your vehicles hit specific mileage, or when engine lights come on, the connected vehicle solution auto-generates Work Orders for the vehicles in the system. Add in warranty information and regular service schedules to obtain the maximum value from your important assets.
Asset and Inventory Tracking
Tracking assets and inventory in fleet vehicles represents the final piece of the ultimate Connected Vehicle. Create Loadout Profiles on the web to ensure that each vehicle is stocked properly at the beginning of the day. As inventory is used, drivers can see what they have on their vehicle and check their inventory against what is required to finish their work day. The I-Connect controller outfitted on the vehicle can run scans at any time interval to alert the driver of any missing tools that did not make it back to the vehicle.
Expand your Field Service operations to a new level, with Apptricity’s Connected Vehicle solution. Each of the components in the Connected Vehicle can be implemented their own, allowing you the flexibility to start small and grow into the complete solution. As your operations scale, Apptricity is there to grow with you.