In service industries, the work order drives what you do and determines what you bill. It can be a nightmare of interpretation and duplication when the work order process is manual. Apptricity resolved work order headaches for Lone Star Instrumentation and Electric Corporation by integrating work order management and automating billing on the Jetstream technology platform. This system eliminated duplication from the end-to-end process, from field services personnel to office personnel, enabling Lone Star to decrease their billing cycle from 4 weeks to the SAME DAY!
An improvement of that magnitude usually means that the system touched business critical processes for a large number of employees. Sometimes change of that magnitude is difficult to implement. The CEO of Lone Star, Ronnie Hobbs summarizes Apptricity’s skill in implementing business change:
“Apptricity’s people have been very supportive. We could change our business tomorrow 180 degrees and tell them what we’re going to do, and they’ll get us there. It’s always positive to know whom you can count on.”
Read about Lone Star’s success and how the Apptricity solution has helped them decrease costs, improve employee morale, and how their system is paying for itself.