Solutions. . .
Supply Chain Management
Work Order Management
Dispatch work orders with Apptricity's enterprise work order solution.
Automate the Work Order Process from Start to Finish
Ensure work order service requests are performed quickly, efficiently and to your specifications. Apptricity Work Order Management provides comprehensive oversight and control of the work order process by tracking all details pertaining to requested services. From creating and assigning requests to prioritizing work orders according to predefined specifications, our application provides all the necessary tools to keep employees organized and management informed of work order status. It’s a simple task to track what needs to be done, how jobs are progressing and who should be held accountable for each request.
Create, Prioritize and Search
Our easy-to-use interface allows you to dispatch work order requests either manually or through a customizable template. The application also supports configuration according to your preset business rules and a built-in system that automates prioritization of jobs, ensuring they are done efficiently, in the correct order and according to need. Completed jobs are clearly documented, eliminating the confusion inherent in a paper-based work order system. Apptricity Work Order Management enables multiple search criteria, including location, cost range, building name, description and more. Easily enforce accountability, timely response and work quality by managing the who, when and where of the entire work order process.
Schedule and Assign Work Orders
Schedule and assign work orders according to your own specifications and system of prioritization. The application’s calendar supports drag-and-drop functionality so that new work orders can be quickly and efficiently assigned to a specific date and/or employee. Work order requests can be assigned either immediately or at a later date, backed by a detailed list that displays who is responsible for each job and which orders remain unassigned. You can even include the amount of budgeted hours or cost allowed for each work order, eliminating confusion and keeping services within budget.
Integrate with General Ledger and other Apptricity Applications
Keep accounts organized and up-to-date with an application that fully integrates with General Ledger. You can allocate work order costs at the header or line item level and assign them to the appropriate account, enabling easy differentiation between labor and materials costs. For a more comprehensive financial management suite, Apptricity Work Order Management can also be integrated with other applications such as our Invoice Management and Expense Management solutions.
When integrated with Apptricity Asset Management, work order templates can be assigned to specific assets for scheduled maintenance and other tasks. The application will automatically generate a work order according to your preconfigured schedule and maintain a log of work performed on each asset. Asset status will be marked as unavailable while maintenance is being performed and then automatically reset to available upon service completion. Additionally, any components installed or replaced as part of the work order can be added into the system as related assets that are then linked to the primary asset.
Attach Documentation and Maps
Apptricity Work Order Management supports convenient attachment of documentation for all work orders, including special instructions pertaining to individual jobs, delivery hours, which entrance to use or any other relevant details. The integrated mapping tool allows for use of latitude and longitude to view a map of the specified location. You can even plot a route for a driver by using specific site coordinates. Easy access to documentation saves time and adds an extra layer of quality control and efficiency to every assigned work order.
Features
- Drag-and-drop scheduling
- Integration with existing systems, including General Ledger
- Attach documents, maps, images, and instructions
- Multiple search criteria
- Track budgeted vs. actual hours and costs
- Maps of locations for service work, including routing between jobs
- Robust template functionality, including instructions and parts lists for recurring work items
- Paperless work order management (printed work orders can be generated with the click of a button)
Benefits
- Enforces accountability and improves efficiency
- Ensures timely completion of requested services
- Keeps work order costs within budget
- Tracks service work completed for internal assets
- Reduces fuel costs and time wasted between jobs
- Provides visibility into service costs and time spent
- Promotes better turn-around time for service work
