Automated Work Order Management from Start to Finish

Apptricity Work Order Management is a comprehensive solution, automating your work order processing from start to finish and capturing all the details in between. This state-of-the-art system allows dispatchers to quickly see workers and adjust orders while simultaneously tracking labor hours, tools and consumables used on the job. Finally, have all the tools needed to keep workers organized, management informed and processes streamlined.

Whether you are tracking internal services or assigning charges for customer billing, Work Order seamlessly tracks and ensures proper accounting.

  • Improve turn-around times for service work and provide visibility into service costs and time spent; completed jobs are clearly documented, eliminating the confusion inherent in a paper-based work order system.
  • In just a few clicks, the easy-to-use, customizable interface allows you to add new work orders using pre-built templates to ensure the order has proper instructions and necessary parts.
  • Ensure workers and dispatchers remain organized and productive through automatic prioritization and scheduling jobs based on predefined specifications.
  • Managers and executives can view work order status at any time, including summary graphs showing overall productivity and timeliness, thereby enforcing accountability, ensuring timely completion of requested services and keeping costs within budget.

Work Order can be utilized as a standalone product or seamlessly integrated with Apptricity Asset for job-based asset usage and to support MR&O processes or with Apptricity Inventory to manage receiving, movement, adjustments and associate inventory with assets and work orders enterprise wide.

Establish Order, Efficiency and Control by Streamlining and Automating Service Request Completion

Automated Work Order Management Processing from Start to Finish

Apptricity Work Order Management Features

Enhanced Scheduling

Auto schedule and assign work orders based on your own specifications and prioritizations system then use drag-and-drop to adjust as needed in an easy to understand calendar format.

Budget Visibility

Track all details pertaining to requested services and allocate/assign costs at the heading or line-item level, enabling easy differentiation between labor and materials costs, all while maintaining job and customer specific rates.

Mobile Support

Your service organization is a mobile workforce and so is Work Order; use tables and smartphones to access work orders, provide status, take notes, get signatures and even print receipts for work performed.

Built-In Templates

Robust template functionality lets you quickly create new work orders based on recurring jobs that have pre-attached instructions, parts lists and time estimates; use them as a starting point and adjust as needed.

Overall Visibility

Dispatchers and managers can access detailed list showing assigned jobs and unassigned orders, including number of budgeted hours and costs allowed for each work order.

Location Mapping

Workers are provided with location mapping and job-to-job routing to increase efficiencies, reduce fuel costs and eliminate wasted time between jobs.

Automated Processes

Work Order automates creation, distribution, prioritization, and execution for all jobs, providing updates in real time, eliminating confusion and delays often caused from paper-based work order systems.

Comprehensive Oversight

Easily enforce accountability, timely responses and satisfactory work quality with your teams by managing the who, when and where of the entire work order process.

Reference Data

Work Order enables you to attach documentation and details to all work orders. At the push of a button, workers see special instructions for each job such as delivery hours, preferred entrance to use and other key details.

Apptricity Work Order Management Resources

What Clients Say

  • With Jetstream, we’ll not only be able to assign work on the fly, but we can integrate other supply chain functions, such as parts inventory. We’re excited for how those improvements will benefit our customers and pleased to be working with a professional partner like Apptricity.

    President & CEO — Lone Star Instrumentation & Electric Corporation
  • With this innovation, Merit now offers the ultimate in transparency, efficiency and accuracy—any time, anywhere. We are pleased to make this investment in achieving peak performance for our customers.

    CEO — Merit
  • We’re excited to partner with Apptricity and get started with this dynamic business intelligence platform.

    Vice President of IT — Merit
  • We talked to Apptricity about developing a system that was tailor-made to fit our needs. Apptricity put the power where we needed it. That was really a good fit.

    President and CEO — Lone Star Instrumentation & Electric Corporation