Automated Work Order Management from Start to Finish

Apptricity Work Order Management is a comprehensive solution, automating your work order processing from start to finish and capturing all the details in between. This state-of-the-art system allows dispatchers to quickly see workers and adjust orders while simultaneously tracking labor hours, tools and consumables used on the job. Finally, have all the tools needed to keep workers organized, management informed and processes streamlined.

Whether you are tracking internal services or assigning charges for customer billing, Work Order seamlessly tracks and ensures proper accounting.

Work Order can be utilized as a standalone product or seamlessly integrated with Apptricity Asset for job-based asset usage and to support MR&O processes or with Apptricity Inventory to manage receiving, movement, adjustments and associate inventory with assets and work orders enterprise wide.

Establish Order, Efficiency and Control by Streamlining and Automating Service Request Completion

Automated Work Order Management Processing from Start to Finish

Apptricity Work Order Features

Product-card-okEnhanced Schedulingchevron-down

Auto schedule and assign work orders based on your own specifications and prioritizations system, then use drag-and-drop to adjust as needed in an easy to understand calendar format.

Product-card-okBudget Visibilitychevron-down

Track all details pertaining to requested services and allocate/assign costs at the heading or line-item level, enabling easy differentiation between labor and materials costs, all while maintaining job and customer specific rates.

Product-card-okMobile Supportchevron-down

Your service organization is a mobile workforce and so is Work Order; use tables and smartphones to access work orders, provide status, take notes, get signatures and even print receipts for work performed.

Product-card-okBuilt-In Templateschevron-down

Robust template functionality lets you quickly create new work orders based on recurring jobs that have pre-attached instructions, parts lists and time estimates; use them as a starting point and adjust as needed.

Product-card-okComprehensive Oversightchevron-down

Easily enforce accountability, timely responses and satisfactory work quality with your teams by managing the who, when and where of the entire work order process. Workers are provided with location mapping and job-to-job routing to increase efficiencies, reduce fuel costs and eliminate wasted time between jobs.

Product-card-okLocation Mappingchevron-down

Workers are provided with location mapping and job-to-job routing to increase efficiencies, reduce fuel costs and eliminate wasted time between jobs.

Product-card-okAutomated Processeschevron-down

Work Order automates creation, distribution, prioritization, and execution for all jobs, providing updates in real time, eliminating confusion and delays often caused from paper-based work order systems. Work Order enables you to attach documentation and details to all work orders. At the push of a button, workers see special instructions for each job such as delivery hours, preferred entrance to use and other key details.

Product-card-okOverall Visibilitychevron-down

Dispatchers and managers can access detailed list showing assigned jobs and unassigned orders, including number of budgeted hours and costs allowed for each work order.

Apptricity Work Order Resources

What Clients Say

  • With this innovation, Merit now offers the ultimate in transparency, efficiency and accuracy—any time, anywhere. We are pleased to make this investment in achieving peak performance for our customers.

    CEO — Merit
  • We’re excited to partner with Apptricity and get started with this dynamic business intelligence platform.

    Vice President of IT — Merit