Overview

Work Order Management System that’s Fast and Simple.

Apptricity Mobile Work Order automates your work order request processing, start-to-finish, capturing every detail. It’s all part of Apptricity’s comprehensive Field Services solution, where dispatchers can “see” workers and their daily work orders in real-time. Apptricity Mobile Work Order management software can adjust orders while tracking labor hours, tools and consumables on every job, and keep field technicians organized, managers updated, and processes streamlined via the online toolset.

Whether you are managing your work, tracking internal services or assigning charges for customer billing, our solution seamlessly tracks and ensures proper accounting.

Scheduling on Steroids

Auto-schedule and assign work orders based on criteria you specify and prioritize. Then simply drag-and-drop to adjust in a no-brainer calendar format.

Location Mapping

Workers are provided with location mapping and job-to-job routing to increase efficiencies, reduce fuel costs, and eliminate wasted time between jobs.

Budget Visibility

See all, do all, and track every detail for a requested service. Allocate/assign costs at the heading or line-item level, enabling easy differentiation between labor and materials costs — all while maintaining job- and customer-specific rates.

Mobile Support

Your field service teams are mobile and so is Mobile Work Order. Use smartphones and tablets to access work orders, check status, take notes, get signatures, and even print receipts for work performed.

Stand Alone or Seamlessly Integrate

Apptricity Mobile Work Order solution can be utilized as a standalone product or seamlessly integrated with other Apptricity modules. As such, Apptricity’s Field Services Solution applications will manage asset use, inventory consumption, and support MR&O processes. Through streamlined Inventory Management, handle receiving, movement and adjustments, and tie inventory information to assets and work orders across the enterprise.

Our service order software allows mix-and-match software modules with Apptricity in-vehicle RFID technology utilizing the I-Connect Controller for a complete Field Services solution. As a result, it will transform the way you manage field operations.

Technology

Streamline Your Processes With IoT

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Global Real-Time Insight

With Real Time Location Services, you can see your global assets and inventory.

Any Device and Network

Cloud-based M2M and on-premise devices deliver cost-effective, scalable options, for asset and inventory tracking.

Tracking Tags For Every Situation

Choose the best tracking tags for your type of asset. You have the freedom to choose which tags fit your budget, or asset category without the worry of software compatibility into your ERP system.

Tracking Devices That Provide Real-Time Visibility

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Learn More about Tracking Devices

Find out how our IoT devices can streamline your processes – anywhere, any time, any device. Read about which types of devices are made for your specific needs.

How Apptricity's Flexible Technology Simplifies Your Life

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Technology Innovation

Apptricity applications are platform agnostic and highly adaptable. They run on any standard operating system, web browser, application server or mobile technology platforms for iOS, Android and Microsoft Mobile tablets.

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Flexible & Easy Configuration

Our business rules engine, workflow and integrated administration tools enable your administrators to dynamically make configurations without IT team assistance. Our applications readily adapt to your organization’s business logic, rules, best practices and compliance requirements.

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Scale Faster at Lower Cost

As your business grows and changes, Apptricity mobile & web integrations remain intact, readily migrating when needed and adapting easily to new business requirements – all at a low cost.

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Intelligent Analytics & Reporting

Apptricity provides robust analytics to improve decision-making, plus options to develop application-specific reports.

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Rapid Upgrades

Apptricity implements new features quickly and at a much lower cost. Migrating to a new version can occur in as little as one month. Customizations roll-over to new releases. We respond rapidly to changing business requirements and technologies without the risk of incompatibility.

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Secure Systems

Our solutions deliver the same advantages regardless of your organization’s size growth trajectory. Our software meets the highest security standards, and we extend the same security we offer our government clients to our commercial clients: no possibility of a data breach or comingled data.

Resources

Field Services Overview

Field Services tracks all service vehicles and fleet assets while monitoring maintenance and repair operations, staff assignments, outsourced work orders, and more.

Field Services Overview



Connected Service Vehicle Overview

This field service management solution combines the power of the I-Connect hardware series, latest in IoT sensor tracking technology, and the power of Apptricity’s Asset, Inventory, and Work Order management solutions.

Connected Service Vehicle Overview



Work Order Overview

Apptricity Work Order makes it simple to track what needs to be done, how jobs are progressing, and who should be held accountable for each request.

Work Order Overview



Testimonials From Apptricity Customers & Partners

Apptricity Integrates with Any ERP

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Included Connectors for Common ERPs

Our ERP integration enables our software product data to and consumed from external sources.

We can accept data in the form of Web Services, XML, EDI, CSV, vendor specific (such as SAP iDocs), or flat file formats.

Oracle

PeopleSoft

JD Edwards

Microsoft Dynamics

SAP

Workday

GEAC

Epicor

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