Application Development – The term application development is often used to refer to the activity of computer programming, which is the process of writing and maintaining the source code, whereas the broader sense of the term includes all that is involved between the conception of the desired application through to the final manifestation of that application.
Application Maintenance – Application maintenance in software engineering is the modification of an application after delivery to correct faults, to improve performance or other attributes.
Application Wizard – An application wizard is a user interface element that presents a user with a sequence of dialog boxes that lead the user through a series of well-defined steps. Tasks that are complex, infrequently performed, or unfamiliar may be easier to perform using a wizard.
Asset Management – Managing IT inventory real time. This can include fixed, mobile or data assets and services.
Benchmarking – Refers to the process of comparing your telecom needs, and costs, to a peer’s. This allows you to determine the difference between what you “could” and “should” be paying for various services.
Business Applications – A business application is generally any application or software program that helps a business increase productivity or measure their productivity.
Business Process Management (BPM) – the discipline of managing processes (rather than tasks) as a means of improving business performance.
Contract Compliance – Currently billed costs are directly compared to agreed upon contracted prices, to ensure compliance. Any lines, assets or services not billing at negotiated, contracted rates are adjusted, usually at great savings.
Contract Negotiations – After requests for proposal (RFPs) are delivered, results are reviewed and compared, recommendations are made as to which vendor to select, then contracts, rates and terms are negotiated for you by an expert team, ensuring the best possible outcome.
Cost Allocation – Also called GL (General Ledger) coding, each expense on a telecom invoice is assigned to a cost center or department within your organization, allowing superior tracking and reporting of costs.
Data Entry – For firms using Clearview without many value-added services, this is an hourly option where invoice or inventory data is populated into the software.
Follow-up Audit – An audit performed after many other cost savings measures take place, to ensure that carriers, vendors, or providers have implemented everything requested. A way to confirm savings.
Host & Load Service – Host & Load Services eliminate the time-consuming and routine aspects of telecom management and invoice handling.
Internet of Things (IoT) – The interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data.
Inventory Creation – Building an accurate inventory of all telecom assets, lines and services.
Invoice Approval Tool – A streamlined and simple way to approve invoices using Clearview where a secure email with a link to the invoice queue is sent to the assigned approver. The user is prompted with a list of invoices pending their approval and provided with each invoice in the queue are sortable fields of charges, variance, account info, and any pertinent notes regarding the invoice.
Invoice Audit – When all telecom invoices are reviewed for accuracy to reveal and correct errors, overcharges, and unnecessary taxes or fees. This can be done monthly, as an ongoing service, or in a time-specific batch for a “one-time audit”.
Invoice Payment – After invoices are entered into the telecom expense management software, and optionally audited and cost allocated, checks are cut for each invoice, submitted to the appropriate vendor, and an electronic feed of payment information is sent back to client’s Accounting Department.
Invoice Processing – Telecom invoices are accepted, either electronically or hard copy, and all invoice data is entered into the telecom expense management software for reporting and auditing, as well as being converted to PDF for archiving. This service can also entail detailed cost allocation and/or invoice auditing.
Mobile Business Applications – A software application designed to run on smartphones, tablets, and other mobile devices.
Order Fulfillment – When new services, assets or lines are needed, this ensures proper execution of the procurement life cycle. Orders are placed, tracked, and confirmed to eliminate duplication or omission.
Portable Applications – A portable application (portable app) is a computer software program that is able to run independently without the need to install files to the system it is run upon. Portable apps should not be confused with software portability where software allows its source code to be compiled for different computing platforms. Portable applications can be run on any computer system with which they are compatible but typically require a specific operating system such as Microsoft Windows XP or above, UNIX, certain version of a Linux, etc.
Product Life Cycle Management – The process of managing the entire life cycle of a product from inception, through engineering design and manufacture, to service and disposal of manufactured products. PLM integrates people, data, processes, and business systems and provides a product information backbone for companies and their extended enterprise.
Relational Database Management System (RDBMS) – A relational database refers to a database that stores data in a structured format, using rows and columns. This makes it easy to locate and access specific values within the database.
Request for Proposal (RFP) – All telecom needs are assessed, and the recommended requirements are put into a request for proposal. The RFP is then delivered to vendors best positioned to fulfill the business’s unique needs. This is done to compare pricing, service options, and contractual options.
Service Oriented Architecture (SOA) – A design discipline that helps IT meet business demands.
Single-Tenant Solution – An environment where the hardware, storage, and network are dedicated to a single client or company.
Software Development – Software development is the development of a software product in a planned and structured process. This software could be produced for a variety of purposes – the three most common purposes are to meet specific needs of a specific client/business, to meet a perceived need of some set of potential users (the case with commercial and open source software), or for personal use (e.g. a scientist may write software to automate a mundane task).
Telecom Expense Management (TEM) – Processes and procedures to reduce expenses, keep track of inventory, audit telecom invoices, and save you money. TEM can be managed by staff in-house with specialized software or outsourced completely.
User Acceptance Test (UAT) – Is the last phase of the software testing process. During UAT, actual users test the software to make sure it can handle required tasks in real-world scenarios, according to specifications.
Web Applications – In software engineering, a web application, or web-app, is an application that is accessed via the web over a network such as the Internet or an intranet. Web applications are popular due to the ability to update and maintain them on potentially thousands of client computers, without distributing and installing software.
Wireless Optimization – A thorough overview of mobile plans, employee needs, and inventory is created and then compared under various vendor scenarios. These scenarios may include data and minute pooling or another creative solution custom to your organization. The scenario best suited for your organization is selected and implemented, balancing needs and value.
Asset and Spend Management Glossary
Active Inventory – Any item or element of inventory which has been used or sold within a given period. Often set at 12 months.
Advanced Shipment Notification (ASN) – Detailed shipment information transmitted by the shipper to a customer or consignee in advance of delivery, designating the contents (individual products and quantities of each) and nature of the shipment.
Asset-Based Telematics – The ability to track not only the vehicle but also the assets that are within that vehicle with a combination of software, RFID tags, sensors, and GPS. A big step up from conventional GPS telematics.
Automated Storage and Retrieval Systems (ASRS) – Consists of a variety of computer-controlled systems for automatically placing and retrieving loads from defined storage locations.
Electronic Data Interchange (EDI) – Electronic communication method that provides standards for exchanging data via any electronic means. By adhering to the same standard, two different companies or organizations, even in two different countries, can electronically exchange documents (such as purchase orders, invoices, shipping notices, and many others).
Enterprise Resource Planning (ERP) – The integrated management of core business processes, often in real-time and mediated by software and technology. ERP is usually referred to as a category of business- management software — typically a suite of integrated applications —that an organization can use to collect, store, manage, and interpret data from these many business activities.
Geofencing – the use of GPS or RFID technology to create a virtual geographic boundary, enabling software to trigger a response when a mobile device enters or leaves a particular area.
Optical Character Recognition (OCR) – The mechanical or electronic conversion of images of typed, handwritten or printed text into machine-encoded text, whether from a scanned document, a photo of a document, a scene-photo or from subtitle text superimposed on an image.
Procure-to-Pay – is the process in which businesses inquire, request, receive, and then pay for raw goods and services. This procure-to-pay process involves numerous tedious steps to complete just one order.
Real Time Location Services (RTLS) – A service that uses electronic systems to locate people or things by means of small electronic devices installed on, implanted in or carried by people or objects.
Radio-Frequency Identification (RFID) – Uses electromagnetic fields to automatically identify and track tags attached to objects. The tags contain electronically stored information. Passive tags collect energy from a nearby RFID reader’s interrogating radio waves. Active tags have a local power source such as a battery and may operate at hundreds of meters from the RFID reader.
Zonal Tracking – focuses on larger areas, pinpointing the relative location of an asset, and removing unnecessary data and technology.