Field Service Management Software

All-in-one Asset, Inventory, and Work Order Management solutions fit to manage your field service needs

Track Your Fleet

Apptricity’s Field Service Management solution consists of multiple modules that tracks the fleet, the equipment inside each vehicle, the work orders for the day, and individual driver behavior. Each of these applications can be operated separately or in harmony, allowing for you to pick which modules make sense for your field service operations.

The foundation of this solution is the Apptricity I-Connect IoT hardware, which provides the real-time tracking of the vehicle and everything inside, paired with the web and mobile software.

Learn How We Help Verizon

Download Verizon’s case study on asset & inventory tracking in real-time

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Apptricity's Unique Integration Capabilities

Unlike the competition, Apptricity’s Field Service Management Application Integrates with

ANY ERP

ANY PLATFORM

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Apptricity Integration Engine

Asset and Inventory Tracking Within a Connected Service Vehicle
The Connected Service Vehicle (CSV) is the complete field service solution, leveraging Apptricity I-Connect IoT hardware with a web and mobile application to provide complete visibility into the vehicle, its contents, and the work scheduled for the day. This combination of software and hardware provides the ultimate solution for those looking utilize IoT solution to monitor their fleet.

Visibility into on-board assets and inventory is the next level of tracking which gives users the real-time visibility into stock levels, missing tools, and much more.
- Not only track the vehicle but the inventory in it in real-time.
- Reduce trips back to the warehouse to restock.
- Receive alerts when assets are missing to help locate them before they go missing on job sites or anywhere else.
Vehicle Loadout Profiles
Stocking the vehicle with the proper assets and inventory is essential for operating a delay-free workday.
- Create common loadout profiles on the web and associate with a vehicle.
- Technician visibility of projected quantity versus the actual.
- Ensure that each vehicle is properly stocked at the beginning of the day.
- Remove wasted time spent manually counting what’s on board and get your vehicles and technicians into the field sooner.
Integrate Inventory with Work Orders
With Apptricity’s Work Order Management solution, users can schedule and assign work orders from the web, then execute them from the mobile application.
- Technicians in the field will see their workload for the day.
- Technicians will see the tools and equipment necessary for completing their daily jobs.
Vehicle Diagnostics and Driver Behavior
Connecting an Onboard Diagnostic (OBD) device to the vehicle allows for the tracking of both vehicle diagnostics and driver behavior giving you the information you need to improve vehicle lifespan and enforce better driving policy.
- Users can gather various types of data for the vehicle, including runtime and idle time, engine lights, and more.
- Track negative driving events that you can associate back to the driver.
- Events such as hard turns, fast accelerations, average speed, and even crashes can be detected in real-time.

Field Service Capabilities

Real-Time Asset Tracking Capabilities with Edge & IoT Devices

Apptricity’s asset tracking software uses RFID, Bluetooth & LTE technologies to provide real-time data about your assets productivity.

Asset Tracking Tags for Every Situation

You have the freedom to choose which tags fit your budget, or asset category without the worry of software compatibility into your ERP system.

Any Device and Network

Cloud-based devices deliver cost-effective, scalable options, for asset and inventory tracking.

Global Real-Time Insight

With Real Time Location Services, you can see your global assets and inventory.

Learn More about Tracking Your Assets in Real-Time

Find out how our IoT devices can streamline your processes – anywhere, any time, any device. Read about which types of devices are made for your specific needs.

Track in Real-Time

Rapid Upgrades

New features quickly implement at a much lower cost. Migrating to a new version can occur in as little as one month. Customizations roll-over to new releases.

Secure Systems

Our software meets the highest security standards,. We extend the same security we offer our government clients to our commercial clients. No possibility of a data breach or co-mingled data.

Flexible & Easy Configuration

Our business rules engine, workflow and integrated administration tools enable your administrators to dynamically make configurations without IT team assistance. Our applications readily adapt to your organization’s business logic, rules, best practices and compliance requirements.

Platform Agnostic

Apptricity applications are platform agnostic and highly adaptable. They run on any standard operating system, web browser, application server or mobile technology platforms for iOS, Android and Microsoft Mobile tablets.

Intelligent Analytics & Reporting

Apptricity provides robust analytics to improve decision-making, plus options to develop application-specific reports.

Scale Faster at Lower Cost

As your business grows and changes, Apptricity mobile and web integrations remain intact. Readily migrate when needed. Adapt easily to new business requirements – all at a low cost.

Integrated EAM System

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Included Connectors for Common ERPs

Our ERP integration enables our software product to process data to and consumed from external sources.

We can accept data in the form of Web Services, XML, EDI, CSV, vendor specific (such as SAP iDocs), or flat file formats.

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Field Services

Field Services tracks all service vehicles and fleet assets while monitoring maintenance and repair operations, staff assignments, outsourced work orders, and more.

Work Order

Apptricity Work Order makes it simple to track what needs to be done, how jobs are progressing, and who should be held accountable for each request.

Connected Service Vehicle

This connected service vehicle (CSV) solution combines the power of the I-Connect hardware series, and Apptricity’s Asset, Inventory, and Work Order management solutions.

Verizon Case Study

Implementing an automated inventory management system with RFID technology and Apptricity’s IoT-connected I-Connect Controller gave Verizon the tools they needed to cut overspending and reduce manhours spent in cycle counting.

Testimonials From Apptricity Customers & Partners

“We selected Apptricity Expense for many reasons. The top two: helping bring our expense management processing up-to-date and eliminating paper-based transactions. Now processing is painless, and we have more visibility and control.”

“In addition to interfacing with existing legacy systems, Apptricity’s advanced service-oriented architecture allowed our business to replace several homegrown applications with a web-services based asset tracking app.”

“Internally the savings we’ve gained from automating invoice and expense transactions handling are immeasurable.”

“It’s essential that we maintain positive supplier relationships and the Apptricity solutions have enabled us to not only communicate better with our suppliers, but leverage cost savings from process improvements in our interactions.”

“Apptricity solutions have enabled us to not only communicate better with our suppliers, but also gain significant savings through improvements in process management as it relates to customer and employee interactions thanks to t heir mobile asset tracking system.”

“With Apptricity Travel & Expense, we can automate the entire expense process – from approval and capture of information through payment to employees – increasing workflow efficiency and improving cost control across our US, Canadian, EU and UK operations.”

“Our partnership with Apptricity provides Egencia enterprise clients around the world with another integrated option for effectively managing travel expenses. Our goal is to provide customers with bottom-line savings. The tool does just that.”

Egencia

“Our customers consistently rate Apptricity as “Superior for Technical Support” in independent studies.”

Dun & Bradstreet

“Support team members go out of their way to deliver exceptional support…their continued patience, customer service and dedication is greatly appreciated and highly valued.”

TD Auto Finance

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